Encyclo Career1. Eligibility for Refunds
1.1 EncycloCareer offers refunds for services under the following circumstances:
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Cancellation within 7 days of purchase: You may request a full refund if you cancel your subscription or purchase within 7 days of the original transaction.
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Technical issues: If you experience significant technical issues with our platform that prevent you from accessing or using the Services as intended, you may be eligible for a refund.
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Other exceptional circumstances: EncycloCareer may consider refund requests on a case-by-case basis for other exceptional circumstances, as determined by our sole discretion.
1.2 We do not offer refunds for the following:
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Change of mind: If you simply change your mind about using the Services, we cannot provide a refund.
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Services already rendered: Once you have accessed and used the Services, we cannot issue a refund.
2. How to Request a Refund
2.1 To request a refund, please contact our customer support team at hello@encyclocareer.com with the following information:
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Your name and email address associated with your EncycloCareer account.
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The service for which you are requesting a refund.
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The reason for your refund request.
2.2 We will review your request and notify you of our decision within 30 business days.
3. Refund Processing
3.1 If your refund request is approved, we will process the refund to your original payment method within 30 business days.
4. Important Considerations
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This Refund Policy is subject to change at any time.
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This Refund Policy is governed by the laws of India.
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In case of any disputes, the decision of EncycloCareer shall be final and binding.
5. Contact Information
If you have any questions about this Refund Policy, please contact us at hello@encyclocareer.com.